We were told by Sir Oli to form a group of 4 members. For me, I'd rather get my seatmates than to choose anyone else (I had my lesson learned on selecting group mates haha). In that case, my group mates were Marion, Kreeno, and Gab.
Sir Oli gave us an exercise/test to train us to be good Systems Analyst and what better way to test our critical thinking ability and problem-solving skills but to analyze a fictional crisis that's going on with a fictional Cocojuice making company.
The Problem: The Cocojuice company was doing good in business for years until:
1.The sales of their Cocojuice went down because not much customers were buying their product any longer.
2. Their Coco supply easily gets spoiled and the amount of Cocojuice that didn't sell also gets spoiled. Thus, increasing spoilage rate to much worse number
3. Now they need your skills to handle the situation and help the company get back up on it's feet.
After minutes of analyzing the problem and asking the manager questions that might aid in handling the situation, none of us got the exact answer. I wasn't saying all groups are wrong, the majority of our answers were correct but none of them are EXACT and STRAIGHT TO THE POINT in getting the problem to be solved.
Sir Oli mentioned a possible solution that might get rid of the crisis quickly.
First, he mentions to us that a Systems Analyst must have proper knowledge of the business functional units. Having to know the units well and how to deal with them is an advantage for a Systems Analyst to solve a problem.
Apparently, that must work together to resolve the situation: Sales and Distribution
Sales - Responsible for selling the product
Distribution - Responsible for delivering the products and receiving ordered raw materials from suppliers
SOLUTION: Since Sales are in charge of selling the Cocojuice, they must know the quantity they must only sell to prevent spoilage. Distribution are only in charge of contacting the supplier for delivery of materials, in that case, the coconuts. The thing is that the Distribution has no knowledge of how to handle the spoilage issues. Sales and Distribution should cooperate with each other, a system must be made between the two units. Sales should know how many coconuts must they only need and they shoul regularly inform this to the Distribution. The Distribution should ensure that they are able to contact the supplier and inform them the amount (as given by sales) of coconuts they must only deliver. With Sales able to give Distribution the quantity to be ordered and Distribution able to inform the supplier of the quantity to be delivered, Spoilage issues become a threat no longer.
As for why they don't sell much, the reason is that the Cocojuice company now has a competitor in their industry. The Systems Analyst no longer has this problem covered up, it is now an outside issue and it's up to the company this time to decide on how to beat the existing competition.
Distribution - Responsible for delivering the products and receiving ordered raw materials from suppliers
SOLUTION: Since Sales are in charge of selling the Cocojuice, they must know the quantity they must only sell to prevent spoilage. Distribution are only in charge of contacting the supplier for delivery of materials, in that case, the coconuts. The thing is that the Distribution has no knowledge of how to handle the spoilage issues. Sales and Distribution should cooperate with each other, a system must be made between the two units. Sales should know how many coconuts must they only need and they shoul regularly inform this to the Distribution. The Distribution should ensure that they are able to contact the supplier and inform them the amount (as given by sales) of coconuts they must only deliver. With Sales able to give Distribution the quantity to be ordered and Distribution able to inform the supplier of the quantity to be delivered, Spoilage issues become a threat no longer.
As for why they don't sell much, the reason is that the Cocojuice company now has a competitor in their industry. The Systems Analyst no longer has this problem covered up, it is now an outside issue and it's up to the company this time to decide on how to beat the existing competition.
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